overdue invoices, which I paid

Hello, I've paid the invoices twice, but the service on booking was suspended, because of my mistake, while paying, I didn't indicate the invoice number, I've sent the payment orders for several times, but I only receive the automatic answers, I asked them to review my payments, but they didn't. How can I react and what should I do at this time?

Haley Eder

Hi Tea,

If you have an urgent question about your property or your partnership with us, you can also call us. To find a dedicated phone number to call, log in to the Extranet, click Inbox, then Booking.com messages. Under the "compose a new message" button you will find a support number. We don’t publish these phone numbers here because we only offer this service to current partners.



Tea Janadze

Hello Hayley, thank you for your reply, but there is no such kind of number on my extranet page, I don't know what else I can do to contact the finance department to check that I've paid all the invoices. I'm sending the messages but always get the automatic answers. I can't find any numbers here, in this section which you've mentioned.