1

Payment by mistake

Hi, 

I did a payment by mistake to booking.com and I would want the Money refunded to my account


user avatar image
B.
Toniya - Coord…

Dear Elizabeth,

Thank you for reaching out to us.

I kindly advise you to send us a message from the "Inbox" tab in your extranet account -> "Booking.com Messages -> "Compose a new message' and attach a proof of the payment. Our Credit Control team will get back to you shortly.

Please read this article for more information.

Best regards,

Toniya