unpad invoice by booking.com

good day, I have an invoice from Aug not paid yet by Booking.com   I sent mail aon 17 Sept, unanswered so far. Statement of account by booking indicated  i was paid for Aug reservations but havent received  any transfer. My finance statement shows comission was deducted from outstanding except for a small amount, for which I have a debt since 16 Sept. Not clear why booking didnt deduct it also. No answer for my mails, today sent second reminder.

Anyother short comment: the given hungarian phone number is not in service...