Managing access rights for your Extranet account

Updated 3 months ago | 2 min read
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To help manage your Extranet account, you can create multiple user accounts, each with its own access rights for individual team members. You can only do this for the Extranet, not the Pulse app.


In this article:


Creating Extranet user accounts

Follow these steps to create a new account for an admin user with an Extranet account:

  1. Log in to the Extranet
  2. Click Account, then Create and manage users 
  3. Select Add a user 
  4. Enter the user’s Name and Email 
  5. Click Next step: set up access rights 
  6. Select the access rights for the new user’s account 
  7. Click Send invite 

Managing user rights

Follow these steps to edit access rights, grant admin rights, or remove a user from your account:

  1. Log in to the Extranet
  2. Click Account, then Create and manage users
  3. Search or select the username. Click Grant admin rights to turn a user into an admin user, then click Yes, confirm
  4. Click Remove user, then Remove [user’s name] to remove a user account

Only admin users can grant or remove other users’ access rights. Admin users can also restrict other users' access to the following parts of the Extranet:

  • Rates & Availability
  • Inbox
  • Finance 
  • Property
  • Reservations 
  • Account 
  • Promotions

Keep in mind that setting these restrictions can impact a user’s access to your properties on the Extranet.

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