Channel Manager: Bookings
If you experience technical issues with your channel manager, contact your provider first.If you can’t reach your provider and need to urgently close rooms on
We'll email you with reservation details if the provider fails to retrieve the information. If this is happening regularly, contact your provider to resolve it
It’s best to first double-check that this isn’t a previous booking that was canceled and resold on Booking.com.Auto-replenishment on Closed Rooms You might have
It’s best to double-check whether these reservations are actually coming from Booking.com. If you’re not sure, contact your channel manager provider.
If the number of reserved rooms in your property management system (PMS) differs from the reservation details on the Booking.com Extranet, check this with your
If we receive prices and availability for your property through a provider, you won’t be able to set restrictions directly on Booking.com. It’s best to contact