Managing rates on your channel manager

Updated 2 years ago | 2 min read

Your channel manager lets you manage all your rates in one place. We made it easy to make sure your rates in your channel manager and the Extranet match up.

In this article

Changing a rate on our platform using your channel manager

If you use a channel manager, you’ll need to change your rates using that system or your own property management system (PMS).

To make sure the Extranet reflects these changes too, follow your channel manager’s specific instructions on how to change rates.

If you need further support with this, contact your channel manager.

Mapping rates to your channel manager

If you added new rates on the Extranet, you’ll need to map them to your channel manager.

You can learn more about mapping rates in our article on setting up rooms or units in your channel manager.

Deleting rates that aren’t connected to your channel manager

If certain rates aren’t connected to your channel manager, you can delete them from the Extranet.

To delete a rate, follow these steps:

  1. Log in to the Extranet
  2. Click Rates & Availability, then Rate plans
  3. Click the rate plan that you want to remove, then Delete
  4. Confirm your choice by clicking Delete forever


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