Managing channel manager connections if you’re a property’s new owner

Updated 1 month ago | 12 min read
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If you just took over ownership of a property, here’s what you need to know about your channel manager connection.

If you want to keep the same channel manager

Your property’s current agreement with us isn’t valid for you as the new owner, so we’ll automatically cancel your channel manager connection.

Once the change of ownership process is complete and you signed a new agreement with us, we’ll let you know how to connect your new account with your existing channel manager.

It’s important that you wait for us to contact you, or your new connection with your channel manager will be set up in the previous owner’s name.

I want to change channel managers

Your property’s current agreement with us isn’t valid for you as the new owner, so we’ll automatically cancel your channel manager connection. This means you can choose to set up a connection with a new channel manager.

Before you do this, wait until you sign a new agreement with us and we confirm that the change of ownership process is complete.

To find out how to connect to a new channel manager, take a look at this article. And to learn more about the change of ownership process, read this article.

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