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How can I check if my invoice is paid?

Updated 2 months ago

You can view the history of invoices you've received from us by following these steps:

  1. Log in to the Extranet and click Finance.
  2. Select Invoices from the list and you’ll see a record of payments. Green indicates a paid invoice, while pending items appear in red.

If you have a Direct Debit set up on your account, the invoice will appear green on the day that a payment request is sent to your bank. If the Direct Debit payment fails, the invoice will appear in red again, indicating that it still needs to be paid.

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