Updating your tax, VAT, and charges settings

Updated 1 month ago | 1 min read

You can’t change your tax, VAT, or charges settings yourself on our platform. Here’s how to contact us so we can do it for you.


Contacting us to change your tax, VAT, and charges settings

  1. Log in to the Extranet
  2. Click the Inbox tab, then go to Booking.com messages
  3. Click See contact options 
  4. Select Property details as the support topic 
  5. Choose VAT or City tax/extra charges as the subtopic
  6. Click See all contact options
  7. Click Message
  8. Inform us that you want to change your tax or VAT settings, and include any info you find relevant
  9. Click Send message

You can review your current settings on the Extranet by clicking the Property tab and selecting VAT/tax/charges.


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