The Traveller Review Awards 2023 are here.

It’s time to celebrate our winners! Use your property ID to find out if you won and download your award kit.

Learn more

Updating your tax, VAT, and GST settings for guest bookings

Updated 1 year ago | 1 min read
Save

It’s not possible for you to change your tax or VAT settings yourself on our platform. Here’s how to reach out so we can help you:

  1. Log in to the Extranet
  2. Go to Booking.com messages in your Inbox
  3. Click Compose new message
  4. Select Property details as the support topic 
  5. Choose either VAT or City tax/Extra charges as the subtopic
  6. Click Compose new message again
  7. Tell us that you want to change your tax or VAT settings and include any other details 
  8. Click Send message

You can always review your current settings in the Extranet’s VAT/tax/charges section. You’ll find it under the Property tab.

Is this article helpful?