Payments and invoicing for multi-property partners

Updated 1 year ago | 4 min read

If you have multiple properties registered on our platform and a group contract with us, you can view a consolidated statement for all properties in your group account and pay your invoices in bulk.

Note: The bulk payment option isn’t available for groups in Brazil.

In this article

Viewing multiple invoices

If you manage multiple properties, you can view your past and current invoices on the Extranet by clicking Finance, or Finance then Invoices while signed in to your group account

On this tab, you can select the month you want to view the invoice for, and download the invoice as a PDF or in Excel. The status of the invoice and the total balance can be viewed here as well.

From the Finance tab, you can:

  • See the total amount due across all your properties
  • Check, download, and print invoices for all your properties
  • Download a breakdown of all your invoices in one spreadsheet
  • Download a full reservation statement of all bookings across all your properties in one spreadsheet

Paying multiple invoices

If you’re using Payments by Booking – bank transfer, you don’t have to pay invoices. The commission will be deducted from payments received. For more information, check out this article

For partners on payments other than Payments by Booking – bank transfer, we don’t create one consolidated invoice for multiple-property owners. However, you can pay all of your invoices that appear in the Finance tab of your group account all at one once via manual bank transfer. You can find the bank details on one of your invoices or under the Finance tab, then by selecting Finance settings.

Include the property ID for at least one of your properties in the bank transfer’s payment description and submit your payment breakdown to the Finance team through the Extranet’s Inbox. This needs to be sent from the inbox of one of your properties – the group account doesn’t have this ability. 

Note: Our team needs the payment breakdown to allocate the correct amount for payments per property. 


You can send this to us by following these steps on the Extranet:

- Go to Inbox and select messages

- In the drop-down under Contact us, select Compose new message or click See contact options

- Select Invoices and commission as the topic and Payment confirmation as the subtopic

Direct debit for groups

Direct debit authorizes to automatically collect payments from your bank account when they're due. 

On top of being the safest, most cost-effective way to pay invoices, there are several other reasons to use direct debit. For example, you’ll save on transaction costs and will never have to worry about making payments on time because everything is automated. You'll get notifications each time a transaction takes place, plus payments are guaranteed with options for refunds if you get debited incorrectly.

If you're based in the eurozone and use Single Euro Payments Area (SEPA) direct debit, the funds are recoverable by your bank for up to eight weeks. This period extends to 13 months if you have a valid reason.


If you want to switch your payment method to direct debit (not available for all groups/countries), reach out to us by following these steps:

- Go to Inbox and select messages

- In the drop-down under Contact us, select Compose new message or click See contact options

- Select Invoices and commission as the topic and Other as the subtopic


Go to the Extranet

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