Communicating with guests

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Communicating with guests
When guests book, they’re asked for an estimated arrival time. You can find this, along with the rest of their details, in the Reservations tab in the Extranet.
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Communicating with guests
Research shows that guests really appreciate quick replies to their requests and messages. To help you make sure you’re replying to guests in a timely manner,
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Communicating with guests
Learn how to start conversations with guests and make first impressions count with a pre-arrival email. We gathered some tips on how to set the right