Your First Steps with Booking.com

Handling your first few reservations

Checking reservation info Featured
How do I set up or change my check-in and check-out times? Featured
How do I set up policies and payment methods before accepting reservations? Featured
New partner restrictions: Credit cards and prepayments
Risk-Free Reservations: FAQs
All you need to know about Risk-Free Reservations
How can I set up the key pick-up feature?
Setting house rules for vacation rentals
How can I set up my house rules clearly for guests?
Sharing check-in information with guests
How can I report guest misconduct issues via the Pulse app?
How do I customize and personalize my host profile on Booking.com?
How do I report issues about guest misconduct?
How do I set up my host profile on Pulse?