Can I set specific guest requirements to decide who can book my property?
Depending on your property type, this feature might not be available to you yet. We’re working hard to roll it out for all partners as soon as possible.
In order to make sure you receive genuine bookings, we require guests to provide a valid email address, credit card info, and also have a good track record for their previous stays.
For more control over who can book your property, you can also set additional guest requirements* on the Extranet. Just follow these steps:
1. Click the Property tab, then Policies.
2. Scroll down to Guest Requirements.
3. Click Edit. Here you can set booking requirements, making sure guests:
- provide a verified phone number
- provide their address
4. Click Save to finalize your changes.
*Note: Any guest requirements you add won’t take effect immediately. We’ll store your preferences for now, then let you know as soon as we start using them during the booking process
Your First Steps with Booking.com
- How to receive and use your location verification code
- 5 features that give you more control over your listing
- I've already registered. Can I update my property details before I go live?
- Tips on getting your property ready for guests
- Logging in to the Booking.com Extranet
- Why isn't my property page available in all languages?
- Changing your property status to open/bookable
- Setting house rules for vacation rentals
- All you need to know about Risk-Free Reservations
- Risk-Free Reservations: FAQs
- How do I set up or change my check-in and check-out times?
- Can I set specific guest requirements to decide who can book my property?
- How can I set up my house rules clearly for guests?
- How do I report issues about guest misconduct?
- New partner restrictions: Credit cards and prepayments
- How can I set up the key pick-up feature?
- How do I set up policies and payment methods before accepting reservations?
- Where can I find info about a reservation?
- How do I know if a reservation is confirmed?
- How do I know, and what should I do, when I get a booking?
- How do I customize and personalize my host profile on Booking.com?
- Sharing check-in information with guests
- How can I report guest misconduct issues via the Pulse app?
- How do I set up my host profile on Pulse?