How do I set up policies and payment methods before accepting reservations?
To ensure a smooth process with your first reservations, you should make sure you reviewed your payment and cancellation policies.
You can let guests know what payment methods you accept, whether cash or credit card, through your Extranet. Click on the Property tab on the Extranet and select Policies. Here you can make any relevant changes. Check out this article for more info.
You might also want to set up and adjust your own damage deposit or prepayment (a full or partial amount of the reservation cost that has to be paid before arrival) preferences. You’ll find simple instructions on how to do this here. Prepayment not available for you yet? Read more about the reasons why in this article.
Your First Steps with Booking.com
- How to receive and use your location verification code
- 5 features that give you more control over your listing
- I've already registered. Can I update my property details before I go live?
- Tips on getting your property ready for guests
- Logging in to the Booking.com Extranet
- Why isn't my property page available in all languages?
- Changing your property status to open/bookable
- Setting house rules for vacation rentals
- All you need to know about Risk-Free Reservations
- Risk-Free Reservations: FAQs
- How do I set up or change my check-in and check-out times?
- Can I set specific guest requirements to decide who can book my property?
- How can I set up my house rules clearly for guests?
- How do I report issues about guest misconduct?
- New partner restrictions: Credit cards and prepayments
- How can I set up the key pick-up feature?
- How do I set up policies and payment methods before accepting reservations?
- Where can I find info about a reservation?
- How do I know if a reservation is confirmed?
- How do I know, and what should I do, when I get a booking?
- How do I customize and personalize my host profile on Booking.com?
- Sharing check-in information with guests
- How can I report guest misconduct issues via the Pulse app?
- How do I set up my host profile on Pulse?