Setting up check-in and check-out times

Updated 3 months ago

To set the right expectations with guests, communicate any info about check-in and check-out times in advance because this might determine their decision to book. 

To set up or edit your check-in or check-out hours, follow these steps:

  1. Go to the Extranet’s Property tab and select Policies.
  2. Scroll down to Guest information and click Edit.
  3. Select your check-in time range. You can also set a check-out time.
  4. Click Save to finalize.

Any non-mandatory fees related to check-in/-out times can also be communicated in advance, which may also influence the decision to book. To include information about these fees, add it in the fine print by following the steps in this article.


Go to the Extranet

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