How do I set up policies and payment methods before accepting reservations?
To ensure a smooth process with your first reservations, you should make sure you reviewed your payment and cancellation policies.
You can let guests know what payment methods you accept, whether cash or credit card, through your Extranet. Click on the Property tab on the Extranet and select Policies. Here you can make any relevant changes. Check out this article for more info.
You might also want to set up and adjust your own damage deposit or prepayment (a full or partial amount of the reservation cost that has to be paid before arrival) preferences. You’ll find simple instructions on how to do this here. Prepayment not available for you yet? Read more about the reasons why in this article.
Your First Steps with Booking.com