Changing your property status to open/bookable

Updated 1 month ago | 2 min read

For travelers to find and book your property on our platform, you have to set your property's status to open/bookable. You can do this once you complete every step in our registration process.

In this article:

Understanding what being open/bookable means

Being open/bookable means you’ve completed registration and all the essential steps to welcome guests from our platform. Once your status is set to open/bookable, you can see your property page on our platform as available for bookings. Your property’s status on the Extranet also appears highlighted as below: 


If you’re listing your property on other travel platforms, you can opt in using a channel manager to synchronize your calendars, though this isn’t necessary to go open/bookable on

Changing your property’s status to open/bookable

You need to complete your registration on our platform before you can set your property's status to open/bookable. This means you should’ve already:

If your property still appears as closed, it may be because you’ve completed some registration steps but others are still pending. Refer to the above list and make sure you’ve completed all the registration requirements.

Need more guidance on the steps to become open/bookable? Check out additional New Partner information.

Read more


You can also manage your room or unit rates and load availability through a channel manager.

Going live on our platform

Once you complete all the necessary verification steps, you can set your property status to open/bookable. This means you’re ready to receive bookings. Here’s how to go live on our platform:

  1. Log in to the Extranet
  2. Go to the Home tab
  3. On the homepage banner, click Make my property live

If you can’t see this banner, it might mean we still need to perform additional checks before your property can go live. We’ll inform you about those checks by displaying a banner on the Extranet homepage. 

If you want to go live automatically once all the checks and verifications are complete, follow these steps:

  1. Log in to the Extranet
  2. Go to the Home tab
  3. On the homepage banner, click Automatically go live
  4. We’ll contact you once your property is live

In most cases, if you set your property’s availability as open for guests, you’ll become open/bookable instantly. To see what your live property listing looks like on our platform, click your property’s profile picture on the Extranet and select View your property’s listing on or click the property’s name.


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