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Logging in to the Extranet

Updated 9 months ago

In this article, we’ll cover how to log in to the Extranet for the first time, as well as how to log in to your account from a new device.

Did you recently sign up for and want to log in to your account?

Go to the sign-in page and enter your details. If you’re having problems logging in, take a look at these tips on accessing your account.

Once you successfully log in, you'll reach the Extranet homepage. Click on the “?” icon in the top-right corner to take a guided tour. On the Extranet, you’ll be able to:

  • Access your property info, update your availability and room types, add photos, and request text changes to your property page 
  • Discover opportunities designed to boost your performance, let you set up deals, and offer discounts to bookers



If you’re logging in to the Extranet from a new device, you’ll be asked to verify your details.

When asked to verify your details, you can choose one of the following options:

  • Phone call: Select this option to get a call with a six-digit code
  • Text message: Select this option to receive a six-digit code by text
  • Pulse verification code: Log in to the Pulse app and retrieve your PIN from the “More” page.

Enter your six-digit code or PIN. Now you’ll be able to access the Extranet again.

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