All you need to know about the Preferred Partner Program
The Preferred Partner Program is an exclusive program that gives greater visibility to the top 30% of our partners. You have to meet a set of criteria to join, but once you become a member you can expect a big boost in bookings.
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The benefits of the Preferred Partner Program
If you join the Preferred Partner Program, you get greater visibility in search results and a special “thumbs-up” seal of approval on your property page in return for a small increase in commission.
Preferred partners also receive up to 65% more page views and 40% more bookings.
Joining the Preferred Partner Program
You can join the Preferred Partner Program if you meet all the following criteria:
- Performance score – a combination of your expected annual bookings and traveler demand for your property. You’ll need a score of at least 70%.
- Review score – this is how guests rate your property out of 10 after they check out. You need a score of at least seven.
- External prices – this is our measurement of how competitive your prices are on our platform, compared to on other websites. You’ll need to be “competitive” to be able to join the program.
To find out if you’re eligible to join, log in to the Extranet, click Opportunities, then Preferred Partner Program.
Maintaining Preferred Partner status
We measure your eligibility for the Preferred Partner Program every 90 days. You can check your status anytime on the Extranet. Just click Opportunities, then Preferred Partner Program.
We’ll also regularly send you updates about how to stay in the program, including any improvements you can make and how much time you’ll have to make them.
Leaving the Preferred Partner Program
You can easily opt out anytime:
- Log in to the Extranet
- Click Opportunities, then Preferred Partner Program
- Click Leave the Preferred Partner Program
Your status and commission amount will change immediately, and you’ll receive a confirmation in your Extranet inbox.
You’ll only be able to rejoin the program after 180 days as long as you meet the criteria.
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