The 2018 Guest Review Awards video series: An eye for detail

What’s the formula for a perfect 10? These two Guest Review Award winners prove that paying attention to the little things leads to big rewards.

Watch their stories to see how they deliver great guest experiences with a personal touch.

Meet Darko, owner of City Centre LUX Apartment in Belgrade, Serbia

Meet Hayriye, owner of Lamihan Cave Hotel in Cappadocia, Turkey

Are you a Guest Review Award winner? Make sure you download your digital award and keep an eye on your mailbox – your physical award and letter are on the way.

Did you win a Guest Review Award?

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