Handling changes and cancellations

Due to the unprecedented level of disruption caused by current travel restrictions, there has been a large increase in the number of cancellation and date

Reading time: 3.5 minutes Highlight: For guests in areas with eased travel restrictions, Booking.com is offering an incentive to rebook non-refundable or

Key takeaway: Depending on the reservation, you now have the option to either change reservation dates or request reservation date changes. If you discuss a

The safety of our partners and guests is of utmost importance. As a result of the official travel advice received from Government organizations about the

If a guest doesn’t arrive for their booking and you choose to waive the fee, it’s important to mark the reservation as a no-show so you don’t pay commission

By setting up cancellation policies, you can let guests know what to expect if they cancel or change their booking – and protect yourself from a potential loss