Legal & Security

Coronavirus support

Coronavirus FAQs

Security

Securing your account
Online security awareness: social engineering
Why you need to complete the Know Your Partner (KYP) form
Online security awareness: Phishing
Identifying and acting on potential human trafficking of refugees from Ukraine
Digital event security standards
Online security awareness: Malware
Partner Liability Insurance
Guidelines for room key access
Preventing unauthorized use of your account
Protecting your home property with security devices
Report a security issue
Equipping your home property with safety devices, safety kits, and emergency plans
Keeping your property safe and clean
Requirements and regulations for surveillance devices

Partner agreement, policies, and local laws

Short-term rental license requirements in New York City
Laws and regulations for short-term rentals in North America
Our animal welfare standards
Where can I find my General Delivery Terms (GDT)?
Everything you need to know about DAC7
Offer transparency and clarity through simpler policies 
My property is under new ownership. What should I do?
Mandatory host type (professional/private) assessment
How does parity work?
Our Supplier Code of Conduct
Understanding short-term rentals
Our values and guidelines
Non-discrimination guidelines when accepting or declining a booking request
DAC7: FAQs
How do I remove a property or end my partnership with Booking.com?
Short-term rentals: FAQs
Complying with European Union consumer law
VAT and tax withholding legislation in Mexico
Handling emergency closures
Understanding Force Majeure

Is this article helpful?