Our Supplier Code of Conduct
As a global business, we have a responsibility to make sure we’re operating sustainably and responsibly at all times. We can only achieve this with the cooperation of our partners, and that includes our suppliers. Our Supplier Code of Conduct sets the standards for how we do business and who we do it with. That way, we can be sure we’re consistently delivering on our core values as we grow with our partners.
The Code applies to:
- All businesses and independent contractors that provide products or services to Booking Holdings and its subsidiaries, including Booking.com
- Anyone employed by one of our suppliers, regardless of the type of contract or location of their work
- Any subsidiaries, subcontractors, and agents who act as licensed/authorized resellers of their products and services to Booking Holdings and its subsidiaries
Read our Supplier Code of Conduct
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Legal & Security
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- Online security awareness: social engineering
- Online security awareness: Phishing
- Preventing unauthorized use of your account
- Securing your account
- Requirements and regulations for surveillance devices
- Digital event security standards
- Guidelines for room key access
- Keeping your property clean and sanitary
- Equipping your home property with safety devices, safety kits, and emergency plans
- Protecting your home property with security devices
- Partner Liability Insurance
- Identifying and acting on potential human trafficking of refugees from Ukraine
- Report a security issue
- Online security awareness: Malware
- All about our messaging security settings
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- Why you need to complete the Know Your Partner (KYP) form
- How do I remove a property or end my partnership with Booking.com?
- My property is under new ownership. What should I do?
- Our animal welfare standards
- Where can I find my General Delivery Terms (GDT)?
- Complying with European Union consumer law
- Mandatory host type (professional/private) assessment
- How does parity work?
- Offer transparency and clarity through simpler policies
- Our Supplier Code of Conduct
- Understanding Force Majeure
- Handling emergency closures
- VAT and tax withholding legislation in Mexico
- Understanding short-term rentals
- Short-term rentals: FAQs
- DAC7: FAQs
- Everything you need to know about DAC7
- Non-discrimination guidelines when accepting or declining a booking request
- Laws and regulations for short-term rentals in Asia-Pacific
- Laws and regulations for short-term rentals in North America
- Short-term rental license requirements in New York City
- Everything you need to know about the Digital Services Act (DSA)
- Accommodation Agreement and General Delivery Terms
- When the contracting name on your accommodation agreement is wrong