Our values and guidelines
To open this page in a separate tab, click here.
Legal & Security
- Why do I need to complete a Know Your Partner (KYP) form?
- How can I make Pulse even more secure to use?
- What you need to know about online security and social engineering
- Online Security Awareness: Phishing
- Report a security issue
- How to prevent unauthorized use of your account
- What is 2-factor authentication (2FA)?
- Requirements and regulations for surveillance devices
- Digital event security standards
- Local laws and regulations
- How do I remove a property or end my partnership with Booking.com?
- My property is under new ownership. What should I do?
- Booking.com Animal Welfare Standards for Accommodation Partners
- Booking.com Animal Welfare Standards for Experiences Partners
- Where can I find my General Delivery Terms (GDT)?
- Which settings do I need to check to comply with European Union consumer law?
- Mandatory host type (professional/private) assessment
- How does parity work?
- Our values and guidelines
- Offer transparency and clarity through simpler policies
- Our Supplier Code of Conduct