Where can I find my Booking.com contract and the General Delivery Terms (GDT)?

Depending on whether you have a group or individual contract with Booking.com, follow one of the options below to view your GDT.

Digital, individual contract

If you’re working under an individual agreement with Booking.com and have a digital contract with us, you can now access the GDT via the Extranet.

  1. Click the Account icon in the top right corner of the Extranet.
  2. Select Contracts and request a copy of your contract and GDTs. 
  3. Your individual agreement is sent via email as a PDF attachment within 2 business days.
  4. The person listed as the contract contact under the Account section receives the email.

Analog, individual contract

If you’re working under an individual agreement with Booking.com but didn't get a digital version yet, you can request a copy of the GDT via the button on that same Extranet page. 

Partners with multiple properties and a master account 

To view your GDT, follow the steps below:

  1. Log in to your group Extranet from your master account.
  2. Go to the Finance tab and click the Request GDT button below the navigation bar.
  3. You’ll receive your latest GDT via email immediately.