Where can I find my Booking.com contract and the general terms and conditions

To view your GDTs, follow one of the options below based on whether you have a group or individual contract with Booking.com.

Digital, individual contract

If you’re working under an individual agreement with Booking.com and have a digital contract with us, you can now access the GDT on the Extranet.

  1. Click the “Account” icon in the top-right corner of the Extranet.
  2. Select “Contracts,” then request a copy of your contract and GDTs.
  3. We’ll email the individual agreement as a .pdf attachment within 2 business days.
  4. The person listed as the contract contact in the “Account” section will receive the email.

Analogue, individual contract

If you’re working under an individual agreement with Booking.com but haven’t gotten a digital version yet, request a copy of the GDT through the button on the same Extranet page.

Small individual home-property account within a PMC or other legal representative

If you’re a small home-property owner, you should contact your group’s legal representative for more info on GDTs.