We resolved an issue with your invoice payment history

We recently noticed a technical issue on the Extranet that meant the info displayed about your invoice and payment history may not have been up to date. We’re happy to let you know that we resolved the issue, and the status of your invoices and recent payments is now updated.


There’s no need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologize for any inconvenience.


How can I set up text message notifications on the Extranet?

Updated 4 months ago

You can customize the types of notifications you receive according to your specific work needs. We can send you a text message for last-minute reservations, email you arrival notifications, and let you know when you get a new note in your Extranet inbox.

To change any of these settings, just follow the steps below:

  1. Go to Account and select Notifications.
  2. Check all relevant options and then click Save.

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