Managing your reservations

The promotion is limited to the following cities: Adelaide, Amsterdam, Athens, Baku, Barcelona, Bratislava, Brussels, Bucharest, Budapest, Cancun, Cape Town, Chengdu, Cologne...

To print out a reservation, just log on to your Extranet and follow these steps: Go to the Reservations tab. Click on a guest name or reference number. Select the Print this page...

If you have a double-booking, here's a quick overview of what you need to do: Jump to: What is a double-booking? How do I avoid double-bookings? What causes double-bookings? How do...

If you’re using the Extranet and need more info on a particular reservation, follow these steps: Click on the Reservations tab. You can filter your bookings based on the date of...

If you’re using the Pulse app and need more info about a particular reservation, follow these steps: Select the Bookings tab on the Pulse app. Check your reservations in the...

Reservations can’t be rejected and can only be changed by the property in some situations. All bookings are confirmed immediately and have to be honored by the property. In the...