Managing your reservations

Reservations can’t be rejected and can only be changed by the property in some situations.All bookings are confirmed immediately and have to be honored by the

When a guest books, their reservation is confirmed immediately. Sometimes guests want to make changes to their reservation later on. If a guest contacts you to

If you’re using the Extranet and need more info on a particular reservation, follow these steps: Click on the Reservations tab . You can filter your bookings

To print out a reservation, just log on to your Extranet and follow these steps: Go to the Reservations tab. Click on a guest name or reference number. Select

If you have a double-booking, here's a quick overview of what you need to do: Image Jump to: What is a double-booking? How do I avoid double-bookings? What

If you’re using the Pulse app and need more info on a particular reservation, follow these steps: Select the Bookings tab on the Pulse app. You can check your