We resolved an issue with your invoice payment history

We recently noticed a technical issue on the Extranet that meant the info displayed about your invoice and payment history may not have been up to date. We’re happy to let you know that we resolved the issue, and the status of your invoices and recent payments is now updated.


There’s no need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologize for any inconvenience.


Attract more mobile bookers by omitting address details

Updated 4 months ago

Do you want to attract more mobile and last-minute bookers?Keep things streamlined for guests by not asking for address details. If you allow reservations without this info, you’ll appeal to bookers who are on the move, plus those looking for last-minute accommodations. It’s an easy way to fill your empty rooms and boost your bookings.

To activate this, visit the Opportunity Center, find the opportunity, and then click on Take action.

Go to Opportunity Center

If you don’t see this option in your Opportunity Center, just follow the steps below:

1.) Log on to the Extranet and click on Property.

2.) Select Policies, thenscroll down to Guest Information. Click on Change/Add details to switch the "no address details" on or off.

3.) Remember to click Save when you’re done.

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