Guest Policies & Payments

Managing guest payments

How can I view guest credit card details using Pulse?

The guest hasn’t paid the deposit/pre-payment. Can I cancel the booking?

Can I mark credit cards as invalid in Pulse?

What is Strong Customer Authentication?

Do I provide guests with invoices?

How do I mark a credit card as invalid?

How do I handle property damage by guests?

How can I set up a damage deposit?

How can I access guest credit card details?

I want to set up a prepayment deposit. How can I do this?

How do I set up pre-authorization for guests' credit cards?

How do I make changes to deposit and pre-payment information?

How do I change my payment preferences and which credit cards I accept?

How do I handle guest payments?

Can I charge credit card and/or payment fees on bookings I receive through Booking.com?