Guest Policies & Payments

Managing guest payments

The guest hasn't paid the deposit/pre-payment. Can I cancel the booking? Featured
Setting up a prepayment policy
Handling invalid credit cards
Everything you need to know about damage policy options
Understanding the new cash payment feature in your Guest Payment Options
How do I change my payment preferences and which credit cards I accept?
How can I access guest credit card details?
Viewing guests’ credit card details on Pulse
How do I handle guest payments?
How to check the status of a damage payment request
Do I supply guests with invoices?
Can I mark credit cards as invalid in Pulse?
What is Strong Customer Authentication?
How do I handle property damage by guests?
How do I set up pre-authorization for guests' credit cards?
How do I make changes to deposit and pre-payment information?
Can I charge credit card and/or payment fees on bookings I receive through Booking.com?

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