How do I make changes to deposit and pre-payment information?
If you want to make changes to deposits, or how much guests need to pay in advance, here’s what you need to do:
- Click the Property tab in the Extranet and select Policies.
- Under Cancellation and prepayment policies you can modify your prepayment requirements by clicking on Change policy.
- Remember to click Save when you’re done.
-
Guest Policies & Payments
-
- How do I set up "no credit card needed" on my most flexible rate?
- Can I set up the same policies for all of my properties all at once?
- How do I attach a new cancellation policy to a rate?
- How can I set up a grace period?
- How can I change the breakfast type?
- How to waive fees with the Cancellation Fee Exceptions tool
- No credit card details for domestic bookers
- Managing my services charges
- Last-minute bookings without credit cards
- How can I update my property's WiFi internet settings on the Extranet?
- How can I make changes to my property's settings?
- Why are there restrictions for setting up policies?
- Can I change or add policies myself?
- What types of policies can I set up?
- How to set up policies, rooms, rates, and facilities for children
- How can I change cancellation policies?
- Making changes to your parking policies
- How do I set up "no credit card details for domestic bookers"?
-
- How do I handle property damage by guests?
- How can I view guest credit card details using Pulse?
- Do I provide guests with invoices?
- How can I access guest credit card details?
- How do I set up pre-authorization for guests' credit cards?
- How can I set up a damage deposit?
- How do I mark a credit card as invalid?
- How do I change my payment preferences and which credit cards I accept?
- How do I make changes to deposit and pre-payment information?
- I want to set up a prepayment deposit. How can I do this?
- How do I handle guest payments?
- The guest hasn’t paid the deposit/pre-payment. Can I cancel the booking?
- What is Strong Customer Authentication?
- Can I charge credit card and/or payment fees on bookings I receive through Booking.com?
- Can I mark credit cards as invalid in Pulse?
-
- Introducing payment solutions from Booking.com
- Payments: FAQs and all you need to know
- How do I join Payments by Booking.com?
- How much does using Payments by Booking.com cost?
- What to know about virtual credit cards (VCCs)
- Temporary changes for virtual credit card activation date (VCC)
- How and when do I refund a virtual credit card (VCC) ?
- Cost savings and earlier activation dates for virtual credit cards
