How do I attach a new cancellation policy to a rate?
Updated 6 months ago
After creating a new policy, you need to connect it to a rate in order for it to be activated on your Booking.com page:
- Go to the Rates & Availability tab.
- Click on Rate Plans, then Edit under the rate you want to attach the new policy to.
- Under Which policy? select the new policy you created.
- Click Review to double-check the information is accurate.
- Click Activate Rate Category or Activate Rate Plan to finalize.
You can also create a new rate category for the new policy
Want to know more? Learn how to change cancellation policies.

Traveller Review Awards
Find out if you’re a winner this year and get your new all-digital Award kit.
-
Guest Policies & Payments
-
-
-
Related content
If you want to change your cancellation policies, just follow these steps: On the Extranet, click the Property tab, then select Policies to make any changes. Click the Edit button...
By setting up cancellation policies, you can let guests know what to expect if they cancel or change their booking – and protect yourself from a potential loss of income. There are...