How do I make changes to deposit and pre-payment information?
Updated 4 months ago
If you want to make changes to deposits, or how much guests need to pay in advance, here’s what you need to do:
- Click the Property tab in the Extranet and select Policies.
- Under Cancellation and prepayment policies you can modify your prepayment requirements by clicking on Change policy.
- Remember to click Save when you’re done.
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Guest Policies & Payments
Not to be confused with a damage deposit or credit card pre-authorization, a prepayment deposit is when you charge a guest for their reservation in advance. If