How do I set up room occupancy, prices, and rules about children at my property?

Child occupancy

To set up child occupancy per room, you need to add it to the Children section under Policies – this is separate from the standard (adult) occupancy found in Room Details under the Property tab. This means the maximum occupancy per room is the total of both occupancies combined.

Note: Any occupancy supplements you charge are not included in the total rate displayed during the booking process.

Instead, guests can see this info under House Rules on your property page (and on their booking confirmation). We’re aware guests might overlook this, so we’re working on a more flexible solution for family-related policies.

Pricing and policies regarding children

The Children section of the Extranet’s Policies page lets you show whether your property accepts children up to a certain age, if at all.

If you do allow children at your property, you can use the Occupancy & Supplement Pricing section to show guests:

  • The maximum age of children allowed to stay at your property
  • The number of children that can stay in beds already present in your rooms
  • Any fixed or variable supplements based on different age ranges

To make changes to policies related to children staying at your property:

  1. Go to the Property tab and click Policies.
  2. In the Children & Extra Beds section*, click Edit under Children or Occupancy & Supplement Pricing in order to adjust:
    • The maximum age of children allowed to stay at your property
    • The number of children that can stay in beds already available in your rooms
    • Any fixed or variable supplements based on different age ranges
    • The number of extra beds that can be added for children
    • The maximum age of children that can be accommodated in cots/cribs and extra beds
    • Any fixed or variable supplements for cots/cribs and extra beds
  3. Select Preview to review your changes, then click Save when you’re done.

*If you haven't previously set up child occupancy per room, you’ll automatically see Child Occupancy and Child Supplement Pricing sections (with others), where you can set up the options listed in point 2.