Introducing payment solutions from Booking.com

Discover a secure, reliable, and easy way to collect guest payments that can help you reach more guests, reduce cancellations, and save time on admin.

At Booking.com, we can process guest payments for you – in a way that meets your property’s needs.

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The benefits for your property

By choosing to use our payment solutions:

  • you won’t have to chase guest payments
  • you won’t have to deal with fraudulent online bookings
  • you’re guaranteed payouts according to your policy

The benefits for your guests

Until now, a lot of international travelers might not have been able to book your property because their preferred payment options hadn't been available.

With the help of our alternative payment methods, you can appeal to more international guests through payment options like:

  • PayPal
  • Alipay
  • WeChat Pay

With more guests able to pay for a stay online, your cancellation rate should drop, too. Our statistics show that guests who use online payment are much less likely to cancel or not show up than those who don’t – meaning more secure revenue for you.

We have two payments solutions to choose from: one where your guests can only pay online (i.e. Booking.com facilitates all your payments), and another where guests can choose between paying online or at your property (i.e. we only handle your online payments).

Find out more about our payments solutions below.

1. All payments managed by Booking.com

You can choose to have Booking.com facilitate all guest payments for you. You’ll receive guaranteed payouts by bank transfer for all your reservations (depending on your property’s reservations policies).

NOTE: This payment service isn't available everywhere yet. You'll be redirected to the Extranet homepage if not. We'll contact you as soon as it's available for your property.

2. Payments partially managed by Booking.com

You can offer guests the option to pay through Booking.com or to pay you directly. Whenever guests choose to pay online, we facilitate their payments and send you the money by virtual credit card or bank transfer.

NOTE: This payment service isn't available everywhere yet. You'll be redirected to the Extranet homepage if not. We'll contact you as soon as it's available for your property.