We resolved an issue with your invoice payment history

We recently noticed a technical issue on the Extranet that meant the info displayed about your invoice and payment history may not have been up to date. We’re happy to let you know that we resolved the issue, and the status of your invoices and recent payments is now updated.

 

There’s no need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologize for any inconvenience.

 

No credit card details for domestic bookers

Updated 4 months ago

Reading time: 1 minute

Highlight: You can easily set up reservations without credit card details for guests booking from within your home country, which leads to more visibility and exposure from local travelers.

Removing the need for credit card details is a quick and simple way to streamline the booking process for your domestic guests. 

To activate this feature, visit the Opportunity Center, find the opportunity, and click “Take action.”

Go to the Opportunity Center

If you don’t see this option in your Opportunity Center, just follow the steps below:

  1. Log in to the Extranet and click the Property tab.
  2. Select Policies. Under “Credit card exceptions,” click “Guests booking from within my country” to switch the "No credit card needed" option on (or off, if you want to disable it).
  3. Select whether you want to accept bookings without credit cards for “All cancellation policies” or “Free cancellation policies (flexible) only”.
  4. Click “Save” at the bottom of the page when you’re done. 

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