Introducing payment services from Booking.com

Updated 6 months ago | 3 min read
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We can facilitate guest payments to make them simple for you and your guests. Discover a secure, reliable, and easy way to take guest payments that can help you reach more guests, reduce cancellations, and save time on admin.


In this article:


Key benefits for you

When you use our payment services:

  • You’ll get paid what you’re owed when customers pay online
  • You won’t have to deal with fraudulent online bookings
  • You offer your guests more ways to pay online, meaning more bookings and revenue

Get more bookings and more security

Until now, some international travelers may have struggled to book your property because their preferred payment options weren’t available. But with the help of our alternative payment methods, you can appeal to more international guests with options like:

  • PayPal
  • ApplePay
  • GooglePay
  • Local methods like iDeal, Trustly, Blik, Venmo, WeChat, and more
  • Buy Now, Pay Later (BNPL) solutions like Klarna, Affirm, and more
  • All major credit cards

With guests able to pay online, your cancellation rate should drop. We’ve found that guests who use online payments are much less likely to cancel or no-show than those who don’t – meaning more secure revenue for you.


Payments by Booking.com

Booking.com can facilitate all your guests’ payments for you. You’ll receive guaranteed payouts by bank transfer for all your reservations (depending on your property’s reservation policy).

You’ll be paid after guests have checked out. Payouts happen either weekly (every Thursday) or monthly (on or before the 15th of the month), depending on factors such as your property’s location. Note that payouts may be temporarily blocked until your property’s location is verified.

NOTE:

This payment service isn’t available everywhere yet. If it isn’t available, you’ll be redirected to the Extranet homepage. We’ll contact you once it’s available for your property.

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Visit the Extranet’s Finance page to find info on payouts or to sign up for Payments by Booking now.


Online Payments

You can offer guests the option to either pay through Booking.com or pay you directly. Whenever guests choose to pay online, we facilitate their payments and send you the money by virtual credit card or bank transfer, depending on your property’s location.

NOTE:

This payment service isn’t available everywhere yet. If it isn’t available, you’ll be redirected to the Extranet homepage. We’ll contact you once it’s available for your property.

 

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