Introducing payment solutions from Booking.com
Discover a secure, reliable, and easy way to take guest payments that can help you reach more guests, reduce cancellations, and save time on admin.
At Booking.com, we can facilitate guest payments for you in a way that suits your property’s needs.
The benefits for your property
By choosing to use our payment solutions:
- You won’t have to chase down guest payments
- You won’t have to deal with fraudulent online bookings
- You’re guaranteed payouts according to your policy
The benefits for your guests
Until now, a lot of international travelers might not have been able to book your property because their preferred payment options weren’t available.
With the help of our alternative payment methods, you can appeal to more international guests with payment options like:
- PayPal
- Alipay
- WeChat Pay
With more guests able to pay for a stay online, your cancellation rate should drop, too. Our statistics show that guests who use online payments are much less likely to cancel or no-show than those who don’t – meaning more secure revenue for you.
We have two payments solutions to choose from: One where guests can only pay online (i.e. Booking.com facilitates all your payments), and another where guests can either pay online or at your property (i.e. we only deal with your online payments).
Learn more about our payments solutions below.
Payments by Booking.com
You can choose to have Booking.com facilitate all your guests’ payments for you. You’ll receive guaranteed payouts by bank transfer for all your reservations (depending on your property’s reservations policies).
NOTE: This payment service isn’t available everywhere yet. If it isn’t available, you’ll be redirected to the Extranet homepage. We’ll contact you once it’s available for your property.
Online Payments
You can offer guests the option to either pay through Booking.com or you directly. Whenever guests choose to pay online, we facilitate their payments and send you the money by virtual credit card or bank transfer.
NOTE: This payment service isn’t available everywhere yet. If it isn’t available, you’ll be redirected to the Extranet homepage. We’ll contact you once it’s available for your property.
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Guest Policies & Payments
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