Managing my services charges

To make changes to service charges like cleaning fees and other additional services, follow the steps below:

Log in to the Extranet

1. Click Property, then Policies
2. In the Other policies section, scroll down to Additional fees & charges and click Edit
3. Click Add another fee
4. Under Type of fee, select the required type of fee from the drop-down menu
5. Indicate whether or not this fee is already part of the rate, select a payment type from the drop-down menu, and enter the fee amount
6. Click Save
7. To edit a fee, update the info and click Save
8. To remove a fee, click Remove fee, then Save

If you don’t see the option to update your fees and charges, or want a particular service charge to apply for specific dates, contact us via the Extranet inbox.

Go to the Extranet