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Managing my services charges

Updated 1 year ago | 1 min read

To make changes to service charges like cleaning fees and other additional services, follow the steps below:

  1. Log in to the Extranet
  2. Click Property, then Policies
  3. In the Additional fees & charges section, click Edit
  4. Click Add another fee
  5. Under Type of fee, select the required type of fee from the drop-down menu
  6. Indicate whether or not this fee is already part of the rate, select a payment type from the drop-down menu, and enter the fee amount
  7. Click Save
  8. To edit a fee, update the info and click Save
  9. To remove a fee, click Remove fee, then Save

If you don’t see the option to update your fees and charges, or want a particular service charge to apply for specific dates, contact us via the Extranet inbox.

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