How to change or update your property address
Whenever your address changes, it’s important that we know as soon as possible. This helps us to avoid showing incorrect info on your property page and in your guests’ booking confirmation details.
You can change your address by sending us a message. Here’s how:
- Log in to the Extranet
- Click Inbox, then Booking.com messages
- Click See contact options
- Choose Property details as the topic and Other as the subtopic
- Click See all contact options, then click Message
- In the Your message field, enter your new address and the reason for the change
- So we can check that your new address is accurate, under Attachment (optional) click Browse and attach a copy of a recent utility bill that shows the new address. This can be a bill for gas, electricity, water, sewage, phone, or taxes.
- Click Send message
Once we receive your request, we’ll review it and update your address in our system. We’ll contact you within five business days to let you know it’s complete.
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Your Property Page Content
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- How do I create the perfect property page?
- How to change or update your property address
- Adding and updating my contact details
- Changing your property description or room details
- Updating your property’s facilities
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- Letting guests know when a facility is temporarily closed
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- Updating your sustainability practices
- Guest Q&A feature
- Displaying cleanliness measures
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- How to update check-in services
- Optimizing the traveler search experience to boost visibility
- Using the room/unit differentiation tool for more high-value bookings
- Updating your swimming pool facility details
- Updating your property page
- Travel Sustainable: FAQs
- Room or unit differentiation tool for accommodation partners: FAQs
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- What are guest-generated photos?
- Uploading, deleting, reordering, and editing photos
- How do I rotate photos?
- Why are some photos not showing on my page?
- Understanding photo requirements for your property
- How can I add photos of specific rooms or units?
- How do I tag my photos?
- Understanding the smart ordering feature
- How can I change my main photo?
- How do I change the order of my photos?
- How can I delete a photo?