How to change or update your property address
Whenever your address changes, it’s important that we know as soon as possible. This helps us to avoid showing incorrect info on your property page and in your guests’ booking confirmation details.
You can change your address by sending us a message. Here’s how:
- Log in to the Extranet
- Click Inbox, then Booking.com messages
- Click See contact options
- Choose Property details as the topic and Other as the subtopic
- Click See all contact options, then click Message
- In the Your message field, enter your new address and the reason for the change
- So we can check that your new address is accurate, under Attachment (optional) click Browse and attach a copy of a recent utility bill that shows the new address. This can be a bill for gas, electricity, water, sewage, phone, or taxes.
- Click Send message
Once we receive your request, we’ll review it and update your address in our system. We’ll contact you within five business days to let you know it’s complete.
-
Your Property Page Content
-
- How do I create the perfect property page?
- How to change or update your property address
- Adding, changing, and updating my contact details
- Changing your property description
- How can I update my property's facilities?
- How can I add information to “The fine print?”
- How can I change information about my internet connection?
- How to rename your property listing title
- How do I change my position on the map?
- Letting guests know when a facility is temporarily closed
- All you need to know about quality ratings
- How do I get my property’s coordinates from Google Maps?
- How do I show guests what I do to protect them from the coronavirus?
- Updating your sustainability practices
- Guest Q&A feature
- Displaying cleanliness measures
- What is the Work-Friendly Program?
- How to update check-in services
- Optimizing the traveler search experience to boost visibility
- Using the room/unit differentiation tool to generate more high-value bookings
- Updating your swimming pool facility details
- Updating your property page
- Travel Sustainable: FAQs
- Room or unit differentiation tool: FAQs
-
- What photos do I need for my home, apartment or vacation rental?
- What photos do I need to attract more families to my property?
- What photos do I need for my hotel?
- What are guest-generated photos?
- How do I add, change, and update my property photos?
- How do I rotate photos?
- Why are some photos not showing on my page?
- How to take better photos of your property
- How can I add photos of specific rooms or units?
- How do I tag my photos?
- Understanding the smart ordering feature
- How can I change my main photo?
- How do I change the order of my photos?
- How can I delete a photo?