Updating your property page

Updated 1 year ago | 5 min read

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Once you’ve registered your property on our platform, the next step is to update your property page. You can add a variety of content to give your listing more detail and make it more attractive to potential guests.

In this article

Adding room information

Before you can start receiving bookings, you’ll need to add rooms and units to your profile, as well as their availability. Read this article to learn how to add, open, close, and delete rooms and units.

You can also customize the names of your rooms or units, change the room or unit type, and adjust maximum occupancy for individual rooms or units. Finally, it’s a good idea to add room facilities. This gives potential guests a clear idea of what they can expect at your property.

Adding property facilities

You can list the facilities available at your property to give guests a better idea of what to expect. On the Extranet’s Facilities and Services page, you can find Top Facilities – those that guests look for most. If you don’t see a specific facility on the Extranet, we suggest either selecting a closely related one or adding the info to About the property. You’ll find this on the Extranet by clicking Property, then Your profile. Read this article for more info on customizing your property page. For more info on updating your facilities, read this article.

Your property description

We use your facilities, location details, and other items from your property info to auto-generate a property description containing the most relevant information for potential guests. This description appears under your photos on your property page.

We’re always working to optimize your property descriptions. Auto-generated content is highly effective at attracting potential guests because it’s:

Always up to date – auto-generating the property description means it’s always current and most relevant to what potential guests are searching for.
Attention-grabbing – our data shows that guests don’t read the whole description. That’s why we succinctly state the facilities, landmarks, and neighborhood info that travelers are most interested in.
Available in all supported languages – we market your property all around the world in up to 43 languages. Being able to translate your description quickly and easily helps us guarantee that guests see the most accurate info.

We don’t change these auto-generated descriptions unless there’s a factual discrepancy. If there’s incorrect information about the property type, facilities, or location you provided, you can follow these instructions to change your property description.

There’s also a fine print section on your property page where you can pick from several standard phrases and add additional info to your profile. Read this article to find out how.

Adding photos

Our data shows that guests typically give only 10 seconds’ consideration before leaving a page they aren’t interested in. Photos are the most engaging form of content and the best way to boost bookings by showing how unique your property is.

You’ll need to upload at least one photo of your property to sign up to our platform, but we recommend adding as many photos as possible. You can always add, change, or delete them later. Read this article for more info on which photos you need for a home, apartment, or vacation rental. To find out what photos attract families, read this article.

The Property Page Score serves as a content checklist to help you boost the attractiveness of your property page. It includes photos as well as many other types of useful content to consider. Read this article to learn more about how the Property Page Score can help you attract guests.

Below are some additional articles to help you manage your photos:

Personalizing your profile

There are three sections on the property page where you can add personalized info – the things that make you, your property, and your neighborhood unique. Read this article to learn how to customize and personalize your profile.

Note: If any personal information is included in these sections, the entire section won’t be displayed. This includes all personal identifiable information, like phone numbers, dates of birth, or email addresses. If you already filled out one of these sections but it doesn’t appear on your property page, check the content and remove any personal info.