What is “the fine print” and how to add information to it

“The fine print” section of your Booking.com page is used to share important details with guests before they book.

Most of these details should already be covered in dedicated sections of your property page, for example:

• you can indicate check-in information
• manage extra costs or policies
• add more property specifics
• set up message templates to share info with guests

If there are other details that can’t be covered in these sections that guests need to know before booking, let our team know by following these steps:

1. Log in to the Extranet and click the Property tab.
2. Click View your descriptions.
3. Scroll down to The fine print section, then check Additional conditions that apply to you, which are regular phrases pre-translated into 42 languages and added to your property page instantly
4. If you don't find the info you want to add, click Request a change at the bottom and fill out the text box as clearly and specifically as possible.
5. Scroll to the bottom of the page and click Submit request when you’re done.

All description-related requests are evaluated by our Content Team. They make decisions on potential changes based on best practices and company guidelines.

Remember, once guests make a booking, it’s easy to communicate via message and provide them with additional details regarding their check-in or stay.