Uploading, deleting, reordering, and editing photos

Updated 4 months ago | 5 min read
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You can add, update, and replace photos in your property’s photo gallery on the Extranet or Pulse app. Keep in mind that it takes time for photos to be updated correctly to your property page. 

Uploading videos in your property’s photo gallery isn’t possible.


In this article:


Adding new photos

Follow these steps to add new photos to your gallery on the Extranet:

  1. Log in to the Extranet
  2. Click Property, then Photos
  3. Click Add photos

Follow these steps to add new 360° photos on the Extranet:

  1. Log in to the Extranet
  2. Click Property, then Photos
  3. Under the Main gallery section, you’ll find a new section, Introducing 360° Photos on your Property Page
  4. Click Add photos

Continue with the following steps to add photos to a particular room or unit. Make sure your room or unit photo galleries only show facilities found in that room or unit type.

  1. Select the room or unit type 
  2. Select Add photos

Follow these steps to add new photos through the Pulse app:

  1. Log in to the Pulse app
  2. Tap More
  3. Tap Property details
  4. Select the property you want to add photos for – you can select more than one
  5. Tap Photos
  6. Select Photo Gallery or Room
  7. Tap Add photo, then either Take photo to take one using your mobile device, or Choose to upload a photo from your device’s gallery
  8. Tap the check icon () to save your changes if you’re using Android, or tap Save if you’re using iOS

Deleting photos

Follow these steps to remove photos from your property page on the Extranet:

  1. Log in to the Extranet
  2. Click Property, then Photos 
  3. Select the photo you’d like to remove – to remove multiple photos at once, select the photos and click Delete photos
  4. Click Options
  5. Click Delete, then OK

Follow these steps to remove photos from your property on the Pulse app using an iOS device:

  1. Log in to the Pulse app
  2. Tap More
  3. Tap Property details, then Photos
  4. Select a room or unit 
  5. Tap the photo you want to delete
  6. Tap the trash icon
  7. Tap Delete

Follow these steps to remove photos from your property through Pulse on an Android device:

  1. Log in to Pulse
  2. Tap More
  3. Tap Property details, then Photos
  4. Tap the photo you want to delete
  5. Tap Delete photo
  6. Tap Delete

Changing the order of photos

Follow these steps to change the photo order on your property page via the Extranet:

  1. Log in to the Extranet
  2. Click Property, then Photos 
  3. Click and drag the photos to reorder them 

Follow these steps to change the photo order in the Pulse app:

  1. Log in to the Pulse app
  2. Tap More
  3. Tap Property details
  4. Select the property you want to add photos for – you can select more than one
  5. Tap Photos
  6. Select Photo Gallery or Room
  7. Tap Rearrange photos to drag and drop the photos into your preferred order
  8. Tap the check icon () to save your changes if you’re using Android, or tap Save if you’re using iOS

Improve how your photos are displayed on your property page by using the Smart ordering feature. This feature uses machine learning to optimize the order of your photos in the best way possible for potential guests. Follow these steps to turn the feature on or off:

  1. Log in to the Extranet
  2. Click Property, then Photos 
  3. Under Main gallery, click the Smart ordering toggle button 
  4. Select Turn off or Keep on

Adding or changing the main photo

Follow these steps to upload a new main photo via the Extranet:

  1. Log in to the Extranet
  2. Click Property, then Photos
  3. Click Add photos 
  4. Select the photo, then click Options
  5. Click Set as preferred main photo 

If you already have multiple photos uploaded to your main gallery, follow these steps to set one as your main photo:

  1. Log in to the Extranet
  2. Click Property, then Photos 
  3. Under Main gallery, click and drag your chosen photo to the Preferred main photo spot

You can also add or change your main photo through the Pulse app – here’s how:

  1. Log in to the Pulse app
  2. Tap More
  3. Tap Property details
  4. Tap Property – you can select more than one
  5. Tap Photos, then Property gallery – your current main photo will be shown first
  6. Tap Add photo to upload a new main photo from your device, or tap Rearrange photos to drag and drop an existing photo in your gallery to your main photo
  7. Tap the check icon () to save your changes if you’re using Android, or tap Save if you’re using iOS

Tagging photos

Tags help you link your property to guest searches and can lead potential bookers to your property. Follow these steps to tag your photos:

  1. Log in to the Extranet
  2. Click Property, then Photos
  3. Select a photo, then click Options
  4. Click Edit or tag
  5. Select existing tags or create new tags
  6. Click Finish

If you want to add a tag to your property that has a unit with a living room area, search for and add the tag "living room." Or, if your property has restaurant facilities, you can add the tag "restaurant" for the image of it.


Rotating photos

Follow these steps to rotate your photos:

  1. Log in to the Extranet
  2. Click Property, then Photos
  3. Select the photo you want to rotate, then click Edit
  4. Under the photo, choose to rotate your photo clockwise or counter-clockwise 
  5. Click Save, then Finish

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