We resolved an issue with your invoice payment history

We recently noticed a technical issue on the Extranet that meant the info displayed about your invoice and payment history may not have been up to date. We’re happy to let you know that we resolved the issue, and the status of your invoices and recent payments is now updated.


There’s no need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologize for any inconvenience.


How do I add a new room type or unit to my page?

Updated 4 months ago

If you need to add a new room type or unit to your property page, follow the steps below:

  1. Click the Property tab on the Extranet and select Room details or Property layout (depending on your property type).
  2. In the blue box, select Create new room/apartment/property, fill out the relevant details, and click Continue.
  3. Your new room type will be instantly available to book on Booking.com.

Tip: make sure you’ve added photos as well as rates and availability first.

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