Blocking off dates in your calendar

Updated 3 months ago
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There may be times throughout the year when you don’t want to receive bookings for a specific room or unit. You can easily avoid these bookings by blocking off dates in your calendar, either on the Extranet or the Pulse app. Check which of the screenshots below matches what you see on the Extranet or on Pulse, then follow the corresponding steps.


In this article

Blocking off dates on the Extranet

Blocking off dates in the Pulse app


Blocking off dates on the Extranet


Calendar in List view

If you’re viewing the calendar in List view, here’s how to block off individual dates:

  1. Log in to the Extranet and click either Calendar & Pricing or Rates & Availability, then Calendar
  2. To block off individual dates, click the Room status of an open/bookable date (highlighted in green), then click Close
  3. To close a specific rate plan for that room, click the rate plan row to see all the rate plans 
  4. Once you click Save, the date will be highlighted in red – the date is now blocked from receiving bookings

Follow these steps to block off longer periods of time in List view:

  1. Click Bulk edit
  2. In the panel that appears, select the start and end dates for the period you want to block off
  3. Use the checkboxes to select which days of the week you want to block off 
  4. Click Room status, then the Close room button
  5. Click Save changes to confirm the blocked dates

Calendar in Monthly view

If you’re viewing the calendar in Monthly view, here’s how to block off dates:

  1. Log in to the Extranet and click either Calendar & Pricing or Rates & Availability, then Calendar
  2. Select the room or unit type that you’d like to block from the drop-down list
  3. Select the start and end dates for the period you want to block off, either in the panel on the right side of the screen or directly in the calendar
  4. Click Closed to block off those dates
  5. Once you click Save, the dates will be highlighted in red – they’re now blocked from bookings

Tip: To see an overview of your property’s long-term availability, switch your calendar to Yearly view.


Blocking off dates on the Pulse app

You can also block off dates in your calendar using the Pulse app, which is available for iOS and Android devices. Once you download Pulse, check which of the calendars below matches the one in the app, then follow the corresponding steps.

 

Image
Old Pulse calendar

 

Old calendar

 

Image
New Pulse calendar

 

New calendar


Old calendar

Follow these steps to close a room for an individual date:

  1. Open the Pulse app and tap Availability
  2. Select the date you’d like to block off
  3. Scroll down to the room category you want to block off, then change the room status from Open to Closed
  4. Tap Closed in the room status section
  5. Your changes save automatically – the room is now blocked for that date

Follow these steps to close a room for multiple dates:

  1. Open the Pulse app and tap Availability
  2. Tap Edit multiple dates under the calendar
  3. Select the date range you’d like to block off
  4. Tap Open or close rooms to save the changes
  5. Select the property you want to update. If you have multiple properties under the same account, select the room type
  6. Tap Closed in the room status section
  7. Tap Save if you’re on iOS, or tap the checkmark in the top-right corner of the screen if you’re on Android
  8. Once the green checkmark appears, your changes have been saved

 


New calendar

Follow these steps to close a room for an individual date:

  1. Open the Pulse app and tap Availability
  2. If you have one room type, go straight to step 6
    • If you have multiple room types, go to step 5
    • If you have multiple properties, go to the next step
  3. Tap the property you’d like to update
  4. If you’re viewing the dates in a calendar, choose the room type you’d like to update by tapping the calendar for that room typeIf you’re viewing the dates in a list, scroll down to the appropriate date, then tap the room type you’d like to update
  5. Tap the date you’d like to update
  6. Scroll down to the room status and tap Close
  7. Tap Save if you’re on iOS, or tap the checkmark in the top-right corner of the screen if you’re on Android (if you want to discard the changes, tap Reset on iOS; for Android, tap the arrow in the top-left corner of the screen, then Discard )

Follow these steps to close a room for multiple dates:

  1. Open the Pulse app and tap Availability
  2. If you have one room type, go straight to step 6 
    • If you have multiple room types, go straight to step 5
    • If you have multiple properties, go to the next step
  3. Tap the property you’d like to update
  4. If you’re viewing the dates in a calendar, choose the room type you’d like to update by tapping the calendar for that room typeIf you’re viewing the dates in a list, scroll down to the appropriate date, then tap the room type you’d like to update
  5. Tap Edit multiple dates, then select the date range you’d like to block off
  6. Tap Open or close rooms, then Close in the room status section
  7. Tap Save if you’re on iOS, or tap the checkmark in the top-right corner of the screen if you’re on Android (if you want to discard the changes, tap Reset on iOS; for Android, tap the arrow in the top-left corner of the screen, then Discard )

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