How do I stop guests from booking reservations and arriving on the same day?
There are many reasons why you wouldn't want to get same-day reservations, which is when a guest books and arrives on the same day. To avoid them, add a "Minimum advance reservation" restriction to your rate plans. Once you set this up, your property will only appear in search results when a guest's criteria matches your condition(s).
You’ll see different options below. Check which of the screenshots matches what you see on the Extranet, then follow the appropriate steps.
Option 1: List view calendar
If you use the List view calendar, follow these steps to set up a "Minimum advance reservation" restriction:
- Log in to the Extranet and click Calendar under the Rates & Availability tab.
- Above the calendar, click the white Restrictions checkbox to display all your room restriction options.
- Under the appropriate date and room, click the white cell opposite from Minimum advance reservation. To avoid same-day reservations, enter "1D" (i.e. one day).
- To set this restriction for multiple dates at once, click a cell and drag the blue circles left or right to cover the days you’d like to apply the restriction to. Enter "1D" and click Save
- To set these restrictions for more than a month ahead: Click the Bulk edit button beneath your room type/unit name. A panel will appear on the right side of your screen. Select the dates you want to change your restrictions for, then click the Restrictions box. Choose a rate and restriction, and add a value in the white box below the selected restriction. Click Save changes when you're done.
Option 2: Monthly view calendar
If you use the Monthly view calendar, follow these steps to set up a "Minimum advance reservation" restriction:
- Under the Rates & Availability tab, click Calendar (or the relevant room name).
- Click a date, or select multiple dates by dragging the blue circles left or right.
- In the panel to the right of the calendar, click Restrictions under the relevant rate.
- Under Minimum advance reservation, choose 1 day from the drop-down menu.
- Click Done when you’re finished.
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Your Reservations
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