Can I reject a reservation?
Reservations can’t be rejected and can only be changed by the property in some situations.
All bookings are confirmed instantly and have to be honored by the property.
In the case of a double-booking or other unforeseen circumstances, the guest will need to be relocated.
For more info on how to handle double-bookings, see this article.
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Your Reservations
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- Setting guest requirements for bookings
- How can I set up a "minimum advance reservation" and "maximum advance reservation"?
- How can I stop guests from booking and arriving on the same day?
- How do I set up minimum or maximum length of stay restrictions?
- What kind of reservation restrictions can I set up?
- How do I set up minimum and maximum advance reservations?
- How do I stop guests from booking reservations and arriving on the same day?
- Setting up length of stay and advance reservation restrictions
- Setting up reservation restrictions