Setting reservation restrictions for your property

Have more control of your property by setting reservation restrictions. You can set multiple restrictions and conditions depending on the type of calendar you use – either list or monthly view. If some restrictions aren’t available for your property, contact us and we’ll enable them for you.

In this article:

Setting restrictions on the Extranet

Set up reservation restrictions using either the list or monthly view calendars. Follow the steps below to do so.

Setting restrictions in the list view calendar

If you’re using the list view calendar, you can apply the following restrictions to your rooms or units and rates: 

• Minimum and maximum length of stay – this is the minimum or maximum number of nights guests can book
• Minimum and maximum length of stay from arrival – this is the minimum or maximum number of nights a guest has to stay when arriving on a specific date
• Exact stay – this refers to the exact number of nights guests have to stay at your property when arriving on a specific date
• No arrivals and departures – this prevents guests from arriving on days when you’re unable to check them in, and from ending stays when you can’t check them out
• Minimum and maximum advance reservation – this is the minimum or maximum amount of time before check-in that a guest can book at your property

Setting restrictions in the monthly view calendar

There are fewer restrictions available when using the monthly view calendar. You can apply the following:

• Minimum length of stay – this is the minimum number of nights guests can book
• Minimum advance reservation – the minimum amount of time before check-in that a guest can book at your property
• No arrivals and departures – this prevents guests from arriving on days when you’re unable to check them in, and from ending stays when you can’t check them out

Setting up restrictions in Pulse

Follow these steps to set restrictions using the Pulse app:

1. Log in to the Pulse app on your mobile device
2. Go to the Availability tab
3. If you have multiple properties, tap the property you want to edit
4. If you’re viewing the dates in the list view, scroll down to the date and room type you want to edit, then tap Rates and restrictions
5. If you’re viewing the dates in the calendar view, choose the room type you want to manage, then select the date
6. Continue with the steps below to set restrictions for either one or multiple dates

Continue with these steps to set restrictions for a single date:

1. Tap the box next to minimum length of stay, then select your preferred number of nights
2. Next to Minimum advance reservation, choose your preferred advance reservation time
3. Tap Save on iOS or the checkmark on Android

Continue with these steps to set restrictions for multiple dates:

1. Tap Edit multiple dates, select the date range you want to adjust, then tap Rates and restrictions
2. Tap the box next to minimum length of stay, then select your preferred number of nights
3. Next to Minimum advance reservation, choose your preferred advance reservation time
4. Tap Save on iOS or the checkmark on Android