Is there a live web chat available on Booking.com?
Yes, Booking.com offers a live web chat service for guests to contact Booking.com Customer Service. Guests can access the live web chat service via the Help Center.
If you’re a Booking.com accommodation partner, you can contact us via one of these options for further assistance.
Feedback, Technical Support & Contacting Us
- Why do I need to update my web browser?
- How do I submit feedback or make a complaint?
- How can I report a technical problem with the Booking.com website, apps or Extranet?
- How can I change the language on the Partner Help Center?
- How do I request mediation?
- How to submit a complaint
- Making the most of the Partner Hub